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Holy crap! How the hell can they be so obtuse!?
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Microsoft Support is for people who can't find the Any key. Technically-savvy folks tend to go through Technet instead... but, obviously, not everybody knows that.
--
Rob Kelk
"Governments have no right to question the loyalty of those who oppose
them. Adversaries remain citizens of the same state, common subjects of
the same sovereign, servants of the same law."
- Michael Ignatieff, addressing Stanford University in 2012