You are both. Yes, the service was crappy (and I assume that bizarre "drive up front" thing is a US thing, I've never seen it here). No, there
was no call to yell at some person making minimum wage who was only doing what they had to do to avoid being fired from their shitty job.
was no call to yell at some person making minimum wage who was only doing what they had to do to avoid being fired from their shitty job.