Further update. As reported in the Alienware thread, I just found emails from Samsung in my work inbox. The monitor has been repaired and sent back out, and
judging from the UPS tracking report will be on my doorstep tonight. The time-in-shop was under one day. This means one of three things:
1) Trivial repair,
2) They had a good monitor of the same type handy to swap with me,
or
3) There was nothing wrong with the monitor and it's my graphics card that's shot, despite the testing the Samsung tech had me do on the monitor before
boxing it up and sending it out.
I can't seem to find a summary or report or anything to tell me which of these is the case, unfortunately.
-- Bob
---------
Then the horns kicked in...
...and my shoes began to squeak.
judging from the UPS tracking report will be on my doorstep tonight. The time-in-shop was under one day. This means one of three things:
1) Trivial repair,
2) They had a good monitor of the same type handy to swap with me,
or
3) There was nothing wrong with the monitor and it's my graphics card that's shot, despite the testing the Samsung tech had me do on the monitor before
boxing it up and sending it out.
I can't seem to find a summary or report or anything to tell me which of these is the case, unfortunately.
-- Bob
---------
Then the horns kicked in...
...and my shoes began to squeak.