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Western Digital HD question
Western Digital HD question
#1
Last night the desktop started having issues.  After a couple hours of troubleshooting, I've come to the conclusion that I've got a bad sector on the hard drive -- a Western Digital 1.5TB disk.  Windows 7 can still boot, most things appear to be running fine, it's one (large) app in particular that seems to be sitting on the bad spot.
However, it's a *really* bad spot.  CHKDSK hangs when it reaches it, as does the Western Digital official drive-testing software that I obtained from their website.  I'm pretty sure I'm going to have to replace the disk and reinstall, because any imaging software I use is going to puke as soon as it hits that sector as well, and I can't find a utility able to mark it as such without falling into the tarpit.  Very frustrating.
So... has anyone had any experience with getting a WD hard drive replaced under warranty?  This was bought new (OEM packaging) back in February of this year.  It's still under the 1-year manufacturer warranty period.  But I've never had to deal with replacing a WD drive.  Maxtor, Seagate, Quantum, yes.  But never WD.
Am I going to have an uphill fight in front of me?
(Also, if you can recommend any drive utilities that stand a chance of marking that bad sector so I can maneuver around it, that'd be appreciated too)

--sofaspud
--"Listening to your kid is the audio equivalent of a Salvador Dali painting, Spud." --OpMegs
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Messages In This Thread
Western Digital HD question - by Sofaspud - 10-01-2010, 07:32 PM
[No subject] - by Logan Darklighter - 10-01-2010, 09:28 PM
[No subject] - by Black Aeronaut - 10-01-2010, 09:41 PM
[No subject] - by Sofaspud - 10-01-2010, 10:00 PM
[No subject] - by Black Aeronaut - 10-01-2010, 10:58 PM
[No subject] - by Logan Darklighter - 10-01-2010, 11:23 PM
A Linux LiveCD - by SilverFang01 - 10-02-2010, 12:16 AM
[No subject] - by robkelk - 10-02-2010, 12:28 AM
[No subject] - by sweno - 10-02-2010, 03:05 AM
[No subject] - by bmull - 10-02-2010, 04:44 AM
Disk editor - by hmelton - 10-02-2010, 06:47 AM

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