I just had my net service disappear on me for about 43 hours. Shortly after I had to log off of City of Heroes on Friday evening to go pick up Peggy from work, my cable modem lost all signal, and nothing I could do would prompt it to reconnect. Until it spontaneously rediscovered the Net this afternoon between noon and 12:30.
This is not a new problem for me. I've been having connectivity problems like this for close to 2 years now. It used to be that every few months I'd have three or four days when the modem would suddenly drop the Net. Powercycling it usually brought the connection back, though. I've been complaining to Comcast all this time, of course -- I've had the modem replaced two or three times (most recently on New Year's Eve), had splitters and connectors replaced, and the signal strength adjusted as well. After every incident, things would be okay for several months, and then it would start all over again.
Except now, it's down to days. Twice in the last week, the connection just died and would not come back until it was good and ready -- the first for 15 hours and then this latest event. I'm putting Comcast on notice -- not just here but on their recorded support line and in their customer service logs: fix this permanently by the end of February, or I take all my business to Dish Network and Optimum Online.
-- Bob
---------
Then the horns kicked in...
...and my shoes began to squeak.
This is not a new problem for me. I've been having connectivity problems like this for close to 2 years now. It used to be that every few months I'd have three or four days when the modem would suddenly drop the Net. Powercycling it usually brought the connection back, though. I've been complaining to Comcast all this time, of course -- I've had the modem replaced two or three times (most recently on New Year's Eve), had splitters and connectors replaced, and the signal strength adjusted as well. After every incident, things would be okay for several months, and then it would start all over again.
Except now, it's down to days. Twice in the last week, the connection just died and would not come back until it was good and ready -- the first for 15 hours and then this latest event. I'm putting Comcast on notice -- not just here but on their recorded support line and in their customer service logs: fix this permanently by the end of February, or I take all my business to Dish Network and Optimum Online.
-- Bob
---------
Then the horns kicked in...
...and my shoes began to squeak.