Is there any chance they could have blocked from from the site? Or might it be a Virgin Media problem?
I've tried using Tracert, but I have very little idea what it does
Tracing route to addventure.bast-enterprises.de [217.160.101.88]over a maximum of 30 hops:
1 638 ms 693 ms 406 ms 10.99.188.1 2 103 ms 119 ms 125 ms lutn-core-2a-ae6-637.network.virginmedia.net [62.252.67.97] 3 196 ms 213 ms 288 ms popl-bb-1c-ae2-0.network.virginmedia.net [62.253.174.1] 4 271 ms 274 ms 275 ms nrth-bb-1c-et-300-0.network.virginmedia.net [62.253.175.229] 5 258 ms 335 ms 293 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30] 6 396 ms 367 ms 405 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81] 7 321 ms 324 ms 389 ms decix.bb-d.fra3.fra.de.oneandone.net [80.81.192.123] 8 501 ms 571 ms 538 ms te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120.9] 9 513 ms 577 ms 527 ms ae-2.gw-dista-a.bap.rhr.de.oneandone.net [212.227.122.11] 10 499 ms 433 ms 391 ms vl-1991.gw-ps6.bap.rhr.de.oneandone.net [217.160.127.71] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out.
I've tried using Tracert, but I have very little idea what it does
Tracing route to addventure.bast-enterprises.de [217.160.101.88]over a maximum of 30 hops:
1 638 ms 693 ms 406 ms 10.99.188.1 2 103 ms 119 ms 125 ms lutn-core-2a-ae6-637.network.virginmedia.net [62.252.67.97] 3 196 ms 213 ms 288 ms popl-bb-1c-ae2-0.network.virginmedia.net [62.253.174.1] 4 271 ms 274 ms 275 ms nrth-bb-1c-et-300-0.network.virginmedia.net [62.253.175.229] 5 258 ms 335 ms 293 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30] 6 396 ms 367 ms 405 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81] 7 321 ms 324 ms 389 ms decix.bb-d.fra3.fra.de.oneandone.net [80.81.192.123] 8 501 ms 571 ms 538 ms te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120.9] 9 513 ms 577 ms 527 ms ae-2.gw-dista-a.bap.rhr.de.oneandone.net [212.227.122.11] 10 499 ms 433 ms 391 ms vl-1991.gw-ps6.bap.rhr.de.oneandone.net [217.160.127.71] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out.