Eeee. I hit the nail on the head then with that last bit... and with everything else you said, it's all coming together.
It's a bad situation, and unfortunately I can see it's only going to get worst for her. I know because it's happened to family of mine. Honestly, the only thing I think you could possibly do is contact her family and alert them to the situation if they're not aware of it already. Honestly, now I'm worried about her. Hate the thought of somebody who seems to be smart enough for Apple to contract for tech support utterly wasting herself like this. History is chock full of brilliant people like this hitting rock bottom - trouble is that they tend to go Humpty Dumpty.
Although....... I just realized we know nothing of her parents or siblings. Not that I want to know in particular, but sometimes that's part of the problem. Dysfunctional families tend to make dysfunctional people. (And believe me, as dysfunctional as my family was, I feel fortunate to be as functional as I am. >_
It's a bad situation, and unfortunately I can see it's only going to get worst for her. I know because it's happened to family of mine. Honestly, the only thing I think you could possibly do is contact her family and alert them to the situation if they're not aware of it already. Honestly, now I'm worried about her. Hate the thought of somebody who seems to be smart enough for Apple to contract for tech support utterly wasting herself like this. History is chock full of brilliant people like this hitting rock bottom - trouble is that they tend to go Humpty Dumpty.
Although....... I just realized we know nothing of her parents or siblings. Not that I want to know in particular, but sometimes that's part of the problem. Dysfunctional families tend to make dysfunctional people. (And believe me, as dysfunctional as my family was, I feel fortunate to be as functional as I am. >_