Bob Schroeck Wrote:Oh, and in case anyone else is interested in how this is tracking, you can see the relevant support ticket http://help.yuku.com/requests/6023]here.Apparently, one must have a Yuku Support ID and password to get to that page.
(Which is not ITIL "best practice" - one should make one's trouble-ticket system available in read-only mode to all stakeholders, in case somebody not directly involved can suggest a solution to any given issue - but can be tolerated as long as you still have access to your own trouble tickets.)
--
Rob Kelk
"Governments have no right to question the loyalty of those who oppose
them. Adversaries remain citizens of the same state, common subjects of
the same sovereign, servants of the same law."
- Michael Ignatieff, addressing Stanford University in 2012