Quote: Morganni wrote:This isn't how it works. Asking questions forces the other person to respond to you. It controls the flow of conversation. If you do any
I'm less than convinced of this reasoning. To me it looks like the person asking the question (if it's an actual question, which in a lot of the
examples you're describing it's really not) is giving power to the person they're asking by the sheer fact that they're dependent on the
other person for the answer.
training in any sort of public or customer service department this is one of the basic things they teach you.
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Epsilon